Booking with Vrbo, guests are charged a 6% to 15% service fee of the subtotal (minus taxes). The service fee is a percentage of the total amount of the reservation, excluding taxes and refundable fees paid by the guest. With earlier the push-back from guests and owners, Vrbo no longer charges guest service fees for experiences (e.g. renting extra items such as boats, golf carts). 

This fee helps cover the cost of secure transactions, product development, and 24/7 customer service. Additionally, when a guest pays through our site, they are eligible for the Book with Confidence Guarantee. 
 
Note: The service fee amount varies. Generally, the higher the reservation amount, the lower the percentage of the service fee. A value-added tax is charged on top of the service fee, if required by local regulations. 
 
Service fee refunds
Hosts can’t discount or waive the service fee. If a reservation is within the window for a 100% refund as per the property’s cancellation policy, the service fee is automatically refunded when the cancellation is confirmed.