FAQs or Frequently Asked Questions
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Focus on the FAQS
A. We utilize dynamic pricing (automated adjustment of prices). Full rates determined upon inquiry for booking.
- Base Rate is $585 USD per night with a 4-night minimum
- 5-night minimum for Thanksgiving, Christmas, New Year bookings.
A. IMPORTANT NOTICE ABOUT GUEST SERVICE FEES: First it is awesome that you are looking at our site. Now to save on even more added guest fees it is strongly advised that you book directly with us. This way you will avoid the ADDED COSTS OF GUEST SERVICE FEES from online advertising and booking websites like HomeAway, VRBO, and Airbnb.
Other fees added are required by law. Please be advised that we charge a deposit equal to 50% of your stay including 12% Sonoma County Transient Occupancy Tax, and 3.5% Sea Ranch Association Assessment.
These taxable fees break down as follows:
- Base rent at $585 per night
- 12 % Sonoma Taxes (TOT) on the full rate
- Sea Ranch Home Owners Association Fee is 3.5% of the base rent plus
- The Sea Ranch Fee is taxable by Sonoma County at 12%
- Housekeeping ($215) is also taxable by Sonoma County
- There is no tax on deposit fees
Plus the following other fees collected by our property management:
- $75 pet fee* per dog up to two dogs
*If you bring a dog there is a $75 pet fee per dog. We allow up to 2 dogs.
Damage Protection- a $500 damage deposit will be required at the time of booking. This damage security deposit will be returned following an inspection by our staff of the home after your departure.
A. Of course, you may enjoy a quiet special event at our home. Just recall that Sea Ranch has regulations that require quiet hours between 9 PM and 7 AM the next day. Also, our home limits the number of occupants to only those who have registered to be our guests. Our house is NOT a “party house.” If that becomes the case you will be evicted.
A. Yes they are listed below in this chart. You will be required to initial in our Rental Agreement that you understand and will follow each of them. Failure to do so will result in added fines.
A. To enhance the quality of your getaway experience, general cleaning following your departure is subject to post-departure housekeeping fees. Please follow the Departure “Check-List” to avoid additional cleaning charges for excessive cleaning due to abnormal wear and tear. Should our home require excessive cleaning, you will be charged $45 per hour and deducted from your damage deposit. Note that our house can take up to 7 hours to clean normally. This will include carpets. Rental guests may be charged the cost to spot clean or completely clean carpets due to excessive spotting.
A. There is a $50 cancelation fee. Up to 45 days before arrival, the guest receives a 100% refund; Up to 21 days before arrival, the guest receives 50%. No refunds within 21 days.
For that reason, we strongly recommend you purchase Travel Insurance at the time of booking. We suggest you consider “Cancel For Any Reason (CFAR).” Be sure you read the policy carefully.
Yes. We strongly recommend that you consider travel insurance, especially “Cancel for any reason (CFAR).” Once you book with us you will be provided a link to purchase your insurance. You may review the insurance we offer here. Of course, you may choose to purchase your own from another vendor.
A. Forty-five (45) days prior to your arrival, the remaining balance of the reservation will be due.
You may pay with Master Card or Visa credit cards or check. If you elect to pay by credit card, the credit card number on file will automatically be charged 45 days prior to your arrival date ( for the final balance due for your stay.
A. Abalone Bay has a 4-night minimum. For holidays and during the months of July-August there is a 5-night minimum. Thanksgiving holiday is a 4-night minimum. December 18- January 3 is a 5-night minimum.
A. Check-in time is after 4:00 pm. We look forward to welcoming you and checking you into your vacation home rental unit. We provide keyless entry. If you wish someone to welcome you upon arrival special arrangements can be made.
A. Should you need to cancel your reservation, please do so more than Twenty-one (21) days prior to your arrival date. Reservations made for all holiday periods are subject to Forty-five (45) days if you need to cancel. Reservations canceled with advance notice meeting the Twenty One (21) and Forty-five (45 ) day cancellation requirement, will be refunded less a $30 processing fee. Cancellations received within Twenty one (21) days (Forty-five (45) days for all holiday periods) will result in full payment/forfeiture of reservation unless we are able to rebook the canceled reservation dates for Abalone Bay.
A. We allow up to 6 people (inclusive of adults and children). We have 3 bedrooms each with one bed: Principal room- Eastern King Bed; Guest rooms (2) – Queen bed
A. If you drive up from the Bay Area starting with a full charge, you should be able to make it back. Abalone Bay offers a 240-Volt Level 2 charging station for electric vehicles.
The nearest recharging station is at Timber Cove Resort. The Sea Ranch Lodge has some, but they are currently closed. We recommend you charge on the way up at one of the Super Charger Stations to give you more peace of mind. There are Superchargers in Santa Rosa, Rohnert Park, Petaluma, Novato, Napa, Vallejo, so if you stop at one of them you should be able to make it home. Here’s a map of the official Tesla destination chargers. If you stay for a bit of time, you can charge it with a regular 120V extension cord (rate about 1.5 kWh per hour). We recommend you carry a spare extension cord just in case you end up someplace for the night and can use some extra power. It only charges at 2-3 miles per hour, but it adds up overnight.
A. Abalone Bay provides screened parking for one car plus one garage parking space. A maximum of two (2) vehicle passes may be assigned to guests. One additional vehicle can be parked at the home within the screened parking area. Passes are not necessary to drive directly from Highway One to your vacation home rental. Passes are required for parking at the Recreation Centers and along the private roads at designated locations throughout The Sea Ranch. The hangtag (hard copy) must be displayed by attaching to the interior rearview mirror of your vehicle. Failure to display the guest pass will result in the vehicle being “booted” by The Sea Ranch Association Security Department. A $100 fee will be charged by The Sea Ranch Association Security Department to remove the boot. Beach Rentals shall remain harmless if the “boot” is applied.
Upon arrival into the house, your guest passes, and up to 2 car’s parking hangtag(s) will be set out upon the table along with your Welcome Package.
A. – VEHICLE: A maximum of two (2) vehicle passes may be assigned per home. Additional vehicles can be parked at the home within the screened parking area and within accessible garages at the home. Passes are not necessary to drive directly from Highway One to your vacation home rental. Passes are required for parking at the Recreation Centers and along the private roads at designated locations throughout The Sea Ranch. The hangtag (hard copy) of your guest pass must be displayed by attaching it to the interior rearview mirror of your vehicle. Failure to display the guest pass will result in the vehicle being “booted” by The Sea Ranch Association Security Department. A $100 fee will be charged by The Sea Ranch Association Security Department to remove the boot. Abalone Bay shall remain harmless if the “boot” is applied.
– PERSON: A maximum of six (6) guests may be issued access to the use of the Recreation Centers per home. Recreation Centers may require guests to reserve their use. Upon booking further information will be provided. Your guest pass is required when checking in and registering at the Recreation Centers.
Guest Passes also must be carried with you when on the private trails.
IMPORTANT: You will be charged $200 each for any lost guest pass or hangtag.
A. General cleaning following your departure is subject to post-departure housekeeping fees. Please follow the Departure Check List provided on the check-in to avoid additional cleaning charges for excessive cleaning due to abnormal wear and tear. If our home requires excessive cleaning, you will be charged at $45 per hour which will be deducted from your damage deposit. This will include carpets. Rental guests may be charged the cost to spot clean or completely clean carpets due to excessive spotting.
Guests with dogs are responsible for cleaning after your pet and any damages your pet may cause.
A. Yes – we ask you to be mindful of The Sea Ranch Home Owners Association rules. The Sea Ranch is a planned unit development with Sea Ranch homeowner’s membership Conditions, Covenants, and Restrictions (CC&Rs). Rental guests are subject to the same privileges and restrictions as The Sea Ranch Association homeowner’s membership. We strongly advise you to be mindful of disturbing neighbors, be aware of the restrictions of noise, parking, and passage across private property. If you have your pet with you, your dog must not disturb our neighbors and must always be on a leash. The Sea Ranch Association Security Department security officer frequently monitors all of the homes and private roads of The Sea Ranch.
A. Smoking is strictly prohibited inside Abalone Bay, as well as throughout all common areas of The Sea Ranch. We do provide outdoor free-standing cigarette disposal. If you must smoke you must dispose of your cigarettes there. Any cleaning required to remove cigarette butts or smoke odors in the house will be charged back to you.
A. The ocean bluff and trail is less than 50 yards away. A short 5-minute walk will bring you to the Smuggler’s Cove staircase that brings you to the beach. The beach is small and sandy with a rocky shoreline to the sides.
A. No need to bring your own linens, towels, and washcloths. We even have make-up washcloths. Our housekeeper will have your beds prepared with fresh luxurious linens and towels at the beginning of your stay. We also provide robes.
A. Abalone Bay is considered a full-service home. We have available for your initial arrival:
- laundry soap,
- trash bags,
- Toilet paper
We also provide 2 welcoming 2-oz sampler’s bag of Little Green Bean locally roasted whole coffee beans for your first two pots of coffee. They are found in the kitchen cupboard.
You are expected to provide your own food and special condiments.
We pride ourselves on having a well-stocked kitchen for your baking and food preparation needs.
Of course, if cooking isn’t your ideal vacation activity, there are many great restaurants to choose from in Sea Ranch and Gualala.
We also provide extra blankets, pillows, dish soap, dishwasher soap, hand soap, toilet paper, and paper towels, flashlights.
We do NOT provide nor allow candles or matches in our home. We do however have battery-powered candles and flashlights.
Our kitchen provides you with just about everything. And if you find you are in need of something please don’t hesitate to let me know! You will be cooking on a Jenn-Air gas stove top with an electric oven with convection. And for quick-cooking convenience, you also have available a microwave and toaster oven.
Cooking equipment includes:
- Aluminum, stainless, and Teflon cookware
- Baking pans: cookies, cakes, springform
- Casserole dishes
- Turkey Roaster
- Electric pressure cooker
- Paella Pan
- Toaster Oven & Microwave
- Handheld mixer
- Handheld blender
- Pizza stone
- electric and handheld can opener
Kitchen tools include:
- Measuring cups and spoons
- Mixing bowls
- grater & microplaner
- Crab/nutcracker and forks
- Spatulas & stirring spoons
- Wooden cutting boards
- corkscrews, bottle openers
We provide a welcoming 2-oz sampler’s bag of Little Green Bean locally roasted whole coffee beans for your first two pots of coffee. They are found in the kitchen cupboard. We also offer various teas.
Coffee and teapots include:
- Cuisinart 12 cup automatic drip
- French press
- Stovetop espresso maker
- Electric kettle
We do not have a Keurig Coffee Pot.
- Toilet paper (4 rolls per bathroom),
- 6 sets of towels and washcloths, makeup removal cloth,
- 2 hairdryers (one for each bathroom found in the drawers)
- Travel set of toiletries welcome you and include soap, shampoo, conditioner, and lotion.
- A rubber ducky is found in the guest bath
- Non-slip rubber mats for the tubs are found in the cupboard
- Cleaning supplies are also available plus a cleaning brush and plunger
- And for those of you not wanting to ruin your diet while on vacation, there is a scale located in the master bedroom.
Yes, we have a hairdryer located in each of the bathrooms.
A. Mendocino and Sonoma Counties charge 10¢ per paper bag at grocery and retail stores. For your convenience, we provide you with free Abalone Bay reusable shopping bags. And you are invited to take them home with you!
A. Yes, we have high-speed wireless internet throughout our entire house plus a work table. There are no laptops or computers provided, however. You will need to bring your own wireless/Wi-Fi device.
A. PHONES THAT ACCESS VERIZON HAVE BETTER SERVICE. Abalone Bay’s landline and any cell phone service on The Sea Ranch are available through Verizon only. Abalone Bay Home provides free local, national, and limited international telephone service to its guests.
A. Abalone Bay is a dog-friendly unit. A one-time $75 per dog fee applies. Abalone Bay also pampers your pet by providing a luxurious pet throw which may be used for furniture protection as well as a blanket for when the fog creeps in. Learn more about bringing your pet to Abalone Bay by clicking here.
A. There is not a daily housekeeping service. However, if you are interested, this can be provided at an additional fee.
A. Yes, Abalone Bay was cleaned and inspected by a housekeeping supervisor. In addition, Abalone Bay is regularly treated by a professional pest control company each month with the strongest chemicals that are safe/legal.
However, it is important to note, according to Stanford University, that there is an impressive relationship between weather and infestation. Ants are most likely to enter homes in cold, wet conditions, typically in the winter in Northern California. They also note that a smaller peak in the level of infestation occurs during hot, dry conditions — typically in August and September. Adding to the difficulty of keeping ants in control is the 5-year California drought. Their eggs, which would be destroyed over a wet winter, never were. So the ant population has exploded. With groundwater and green vegetation in short supply insects, including ants, are all looking for water, forcing them to search inside homes and buildings.
While Abalone Bay and our property management team, have no control over ants, we will do what we can to minimize their impact on our vacation home. Please keep in mind you can have the cleanest house on the block and still find an ant invasion because they’re largely driven by weather. All it takes for the ants to appear in great numbers is to have the sun come out for a few hours. These bugs are commandos. They hide until the right moment and then come out in full force.
Here are a few suggestions to help eliminate marauding ants during cycles of rain and drought:
- Let us know where you are seeing them enter so we may plug up their entryway
- Use Windex to wipe up ant trails once they arrive
- Do not feed dogs outside. Inside build moats around pet food by putting the food bowl on a plate with soapy water preventing the ant from crossing
Note that cleanliness has little to do with ant invasions. It’s the weather — not the food — that brings them into your home in the first place. For more information about ants in California see: Let’s Nerd Out About Ants Before You See Ant-Man
A. Yes Abalone Bay’s private courtyard has an outdoor hot tub to be used solely at the rental guest’s own risk. It has views out to the ocean. You must leave the bromine feeder (floater) containing hot tub treatment products to keep the water sanitary in the water at all times while using the hot tub. Please note: Some people have a sensitivity to hot tub treatment products; the clothing worn in the hot tub may fade; individuals should not stay in the hot tub for more than 15 minutes at a time – the high temperatures of the water may affect them adversely. Please also observe the additional precautions advised by the hot tub manufactures; individuals who are pregnant, have high blood pressure, hypertension or diabetes must not use the hot tub. Alcohol must not be consumed while in the hot tub.
A. Yes. Abalone Bay has a gas barbecue. We also have barbecue tools. We ask that you keep the barbecue clean after your use. The barbecue is located on a non-combustible surface. Do not move the BBQ onto the wooden deck or on grasslands.
A. Yes, we have a gas fireplace. Its remote is located on the side table next to the sofa.
A. Yes, we have central heating. In an effort of saving energy and our valuable resources, remember to close the windows and set it at 68º.
A. Abalone Bay uses mother nature’s system of air conditioning, the coastal breezes, and fog. If you find the house becoming too stuffy or warm open the windows, especially in the bedrooms, keeping the doors open to allow the breezes to flow through the house. Also, open the skylight in the principal bedroom. We have two fans available for bedrooms and one for the living area that will help with air circulation.
A. Generally, the summer and winter months are actually our cooler times of the year. Summer pack a jacket, sweatshirt, or sweater to help ward off the summer fog, coastal breezes, and night air. Winter you’ll want to pack warmer clothes and rain gear. Spring and fall are our most pleasant times of the year with little fog and more stable air. Still, you’ll want to pack a light wrap. Read more about our Sea Ranch seasonal weather here.
A. There are 3 TVs with DIRECTV’s top-of-the-line package, Premier, programming which includes everything you want in TV entertainment and sports, and Smart Apps available for your subscription TV service (some subscription apps are provided, others you will need to enter your password to operate- and remember to remove your password when you leave).
- 60″HDTV in the living room with DirecTV and Smart Apps
- 32″ TV in the Master bedroom
- 45″ TV in the Game Room
A. Yes, you will find Abalone Bay’s kitchen is well stocked with the tools needed to make an outstanding meal, including turkey roaster and forks for lifting it out, many platters, as well as bakeware and utensils. You will be sent a checklist prior to your arrival to select needed cooking tools, pots, and pans.
We provide as holiday amenities a full service of holiday Pfaltzgraff Winterberry Dinnerware and a Spode Hanukkah dessert dish.
When you book in December our home is decorated for the Christmas holiday with a wreath, garlands, and a Santa with a special welcoming gift (view our video: Abalone Bay For Your Sea Ranch Christmas Holiday).
A. We provide a first aid kit found in the kitchen. Though the nearest hospital is two hours away, the Coast Life Support District (CLSD) provides paramedic ambulance response and transport. For more serious medical emergencies, Air (helicopter) ambulance service is available on the coast from REACH and from CalStar, and occasionally from Sonoma County Sheriff’s Henry 1 helicopter. If helicopter evacuation is required it is not possible to choose which service will be used; whichever service is available at the time will be dispatched. Memberships can be purchased for a small annual fee from both REACH and Calstar to cover the cost of transport. Check with your personal medical insurance to determine if costs are covered.
For more information related to medical and other emergencies click here.
We sure hope you enjoy your stay at Abalone Bay. We strive to meet your expectations as a “Limited Edition” Vacation Rental. That means we take our hosting and care for our home, your temporary residence, seriously. Your comments and reviews help us to maintain our home’s high standard for when you return next.
Sign the guestbook: We invite you to sign our guestbook before you leave. We always read all the comments and look forward to learning what you enjoyed most about your Sea Ranch vacation.
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Have more questions to add to FAQS?
If so–please don’t hesitate to call us at 707.490.8291 We will be happy to assist you in answering all your questions
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